Intro
No exotic destinations this week, just a grey London with a rail service that continually offers a poor experience - at least they are consistent in their service! A big welcome to the new subscribers, hope you enjoy. Don't be shy, let's chat at @callmewesty
User Interface
Are Cards the Epitome of Simplicity?
Interesting viewpoint about the use of cards as a UI and certainly one for discussion.
Research
Bridging the Gap Between Actual and Reported Behavior
It's important we all understand that users don't always want what they say they want!
Strategy
Style Guide Best Practices
Anyone thinking of creating one or seeking buy-in for one should read this
Don’t Count Touches, Count Stresses
This is a great article that sheds light on the ominous '3 clicks rule'!
Product / service design
Product Strategy Means Saying No
This article highlights the need to consider the product and business goals as well as the users needs
Accessibility
Accessibility APIs: A Key To Web Accessibility
A good summary of the history of accessibility from a technical point of view
Beginners
9 Pieces of UX Advice I Stole From People Smarter Than Me
Some classic golden rules here - a must-read for the beginner or a refresh for the seasoned pro.