10 Ways to get more from your UX workshop + Customer journey mapping: 10 sure fire steps to success + Play nice! How the internet is trying to design out toxic behaviour

User Interface

Some pretty comprehensive statistics here.

Great guide for those wanting to brush up on their workshop skills or just get some guidance.

A great guide to creating a journey map that speaks to everybody and serves as an aid to progressing your own project.

Documenting, analysing and reporting on feedback and sentiment is not always an easy task, here's a good method for one way to tackle the task.

Although not necessarily 'everything you need to know' but definitely a good and simple overview.

An insightful case study looking at how Envato incorporate UX into an Agile environment.

Interesting attempt to tackle the swathes of inappropriate behaviour on the web.

A collection of eBooks for the beginner wanting to learn more about Mockups, Wireframes and Prototypes.

NOTE: The eBooks are free but you will need to give them your email address.